Support
Need help with Navisio, on the web or in the iPhone and Android app? Here is how to reach us.
Contact us
Write to support@navisio.ai: we reply as soon as we can. If you can, tell us your organisation and, for a problem in the app, your phone model.
Access and accounts
Navisio accounts are created by your agency or organisation, by invitation: accounts cannot be created in the app. For new access, an expired invitation or a change of role, contact your organisation’s administrator.
Deleting your account
From the app: open Profilo and tap «Elimina account», then «Scrivi a support».
From the web or any email: write to support@navisio.ai from the address you sign in with, with the subject «Navisio account deletion».
Within 30 days we deactivate the account and delete the personal data for which Nano I-Tech is controller (first name, last name and email). Conversations and documents, processed on behalf of your organisation, follow its instructions.
Privacy
How we process data, including in the app, is explained in the privacy policy.